T2

CONFIDENTIAL INSTRUCTIONS B: Operations Lead

You manage the Operations team ensuring the satellite’s successful launch readiness.

• The system tests are 85% complete, but Evstati needs to perform final interface checks before you can sign off.
• The launch window is fixed — missing it would delay everything by 6 weeks, costing the company tens of thousands.
• Engineering often changes software versions without informing you, which increases risk.

Your Goals

• Secure Evstati’s support for the next 4 days for final testing.
• Avoid operational failure and maintain credibility with HQ.
• You’re open to collaboration, but not at the expense of launch safety.

Hidden Motivations

• You’ve been criticized for past delays. You need this launch to go perfectly.
• You resent Engineering for assuming their work matters more.

Negotiation Instructions

• Begin by calmly stating facts and consequences of delay.
• Listen actively and acknowledge Engineering’s pressure, but keep emphasizing mission safety and the bigger picture.
• Explore trade-offs (e.g., part-time support, temporary swap, shared reporting).