T4

CONFIDENTIAL INSTRUCTIONS B: Operations Project Lead – Reliability First

You oversee mission readiness and system validation.

• You want to avoid any unproven technology in this critical launch.
• Previous missions have faced costly issues from “last-minute additions.”
• The board’s priority is to meet schedule and avoid failure.

Your Goals

• Keep the launch on time and risk-free.
• Limit new, untested features to protect reputation and reliability.
• Offer reasonable compromises that don’t delay certification.

Hidden Motivations

• You fear another delay could jeopardize your department’s credibility.
• You admire innovation but are skeptical of “rushing it.”

Negotiation Instructions

• Start by calmly outlining the risks and non-negotiables.
• Encourage discussion around phased testing or prototype inclusion.
• Be firm but professional — safety is your strongest card.