Emotional intelligence & performance management

The training module is focused on understanding and mastering emotional management as a key factor in improving performance, decision making, and effective relationship management, through the mastery of cognitive-emotional interactions.
The optimization of interpersonal relationships is a key component of successful business processes and maximized productivity. The effective utilization of skills and techniques that contribute to a deeper understanding and management of emotional states directly lead to measurably higher productivity and performance levels.

The program is based on some of the cutting-edge advancements in technology and science and along with the fundamental understanding of the depths of emotions, makes a deep-dive into practical and applicable techniques and strategies for improving personal and team performance.

The interdisciplinary content is based around the multi-faceted aspects of the topic and aims at building a bridge between models and the practical skills required in real life scenarios.

Main topics & objectives

Strategies for effectively dealing with and managing emotions

Understanding emotional profiles and attitudes

Tools for optimizing decision-making processes

Practical strategies for understanding and effectively managing stress

Mastering emotionally charged conversation and constructive conflict resolution

Unlocking inner motivation, initiative and creative potential

Developing skills for recognizing and communicating with the different emotional styles

Developing skills for active listening and giving and receiving effective feedback

Developing flexibility and adaptability in high-stakes communication

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