Emotional intelligence & performance management
The training module is focused on understanding and mastering emotional management as a key factor in improving performance, decision making, and effective relationship management, through the mastery of cognitive-emotional interactions.
The optimization of interpersonal relationships is a key component of successful business processes and maximized productivity. The effective utilization of skills and techniques that contribute to a deeper understanding and management of emotional states directly lead to measurably higher productivity and performance levels.
The program is based on some of the cutting-edge advancements in technology and science and along with the fundamental understanding of the depths of emotions, makes a deep-dive into practical and applicable techniques and strategies for improving personal and team performance.
The interdisciplinary content is based around the multi-faceted aspects of the topic and aims at building a bridge between models and the practical skills required in real life scenarios.
Main topics & objectives
Strategies for effectively dealing with and managing emotions
Understanding emotional profiles and attitudes
Tools for optimizing decision-making processes
Practical strategies for understanding and effectively managing stress
Mastering emotionally charged conversation and constructive conflict resolution
Unlocking inner motivation, initiative and creative potential
Developing skills for recognizing and communicating with the different emotional styles
Developing skills for active listening and giving and receiving effective feedback
Developing flexibility and adaptability in high-stakes communication