Negotiation skills
The module focuses on understanding the fundamental stages and situations in negotiating and developing practical skills to effectively defend interests and achieve high goals in competitive environments.
The content makes a deep dive into necessary skills and techniques for mastering the different negotiation styles, strategic and tactical approaches, creating maps of interests, and understanding positions and interests.
Main topics & objectives
Understanding the psychology behind negotiations and its internal processes; analyzing negotiation scenarios and alternatives
Tools & skills for managing the negotiation process and focus
Tools for optimizing decision-making processes
Managing stress and effectively coping with resistance
Adapting during negotiations and achieving high results
Tools for achieving win-win situations and maintaining positive relationships
Practical psychological techniques for planning and executing negotiation strategies
Identifying strengths and weaknesses in the negotiation process
Identifying and understanding the negotiation stages and the relevant instruments
Objective and subjective factors for building trust
Applying practical methods from the field of Transactional Analysis for establishing constructive dialogue